Please read the terms in full before you use this Website. If you do not accept these terms, please do not use this Website. Continue using the Website implies that you accept these terms. We do occasionally update these terms so please refer back to them in the future.
The term Benscrub.com we refers to the owner of the website. The term you refers to the user or viewer of our website.
Orders are proceseed for delivery on working days only (Monday to Friday) from 9am to 6pm. We process your order via JNE or SiCepat. After you receive your tracking number, please head to www.jne.com or sicepat.com to track your order.
Can you deliver my order via Go-Jek?
Delivery by GO-JEK is available only for customer who completed the payment and confirm at 1.00 pm at the latest. Shipping cost is covered by the customers.
Orders are proceseed for delivery on working days only (Monday to Friday) from 9am to 6pm.
What if I receive a damaged or defective product?
We hope that you will be thrilled with your order. However, if you receive a damaged or defective item, we will ship you a replacement.
PLEASE KEEP IN MIND:
+ We do not accept empty bottles, used products, and opened products.
+ Refund are processed within 3-5 business days from the day you report to our administration officer.
+ 3+ days from receive date, returns will not be accepted.
+ You won't be able to cancel a transaction if you already paid your order.
Please contact our administration officer via phone, email to firstname.lastname@example.org , or chat to submit a request at our website www.benscrub.com
HOW TO RETURN:
Step 1. Please contact us on WhatsApp or email us on email@example.com
Step 2. Package the items for return in any box and enclose the completed Return/Exchange Form.
Please note that you are responsible for shipping costs and the safe return of merchandise
If you’re having difficulty accessing your account, the most likely reason is that your email address and/or password have been entered incorrectly.
Check the spelling of your email address and if you’re still unable to log in, you can request a new password by clicking the relevant link.
This should allow you to access your account and amend the password to that of your choice.
Only orders placed after your account has been created will appear in your order history. If you have checked out as a guest you will receive an order summary email, but no account will be created. Contact customer service if you have any queries.
However, if you’ve logged in to place the order and it’s not appearing in your records, please email our customer service team at firstname.lastname@example.org who will be able to advise you.
Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Benscrub.com or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Benscrub.com, with copyright authorship for this collection by Benscrub.com, and protected by international copyright laws.
Benscrub.com trademarks and trade dress may not be used in connection with any product or service that is not Benscrub.com, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Benscrub.com. All other trademarks not owned by Benscrub.com or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Benscrub.com or its subsidiaries.
Benscrub.com grants you a limited license to access and make personal use of this site. You may copy information from this Website only as necessary for your personal use to (a) view, (b) save, and (c) print, or (d) e-mail it. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Benscrub.com so long as the link does not portray Benscrub.com, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Benscrub.com logo or other proprietary graphic or trademark as part of the link without express written permission. You agree otherwise not to reproduce, modify, distribute, decompile, disassemble or reverse engineer any portion of this Website. You further agree that You will not use this Website to do any of the following (“Activities”):
We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this Website at any time and without notice.
This Website may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the 'External Links'). Since we do not possess any control over such sites and resources, you acknowledge and agree that we will not be held responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY BENSCRUB.COM ON AN 'AS IS' AND 'AS AVAILABLE' BASIS. BENSCRUB.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. BENSCRUB.COM DOES NOT WARRANT THAT THIS WEBSITE AND/OR ITS SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE.
You understand that to the extent permitted under applicable law, in no event will or its officers, employees, directors, shareholders, parents, subsidiaries, affiliates, agents or licensors be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of revenues, profits, goodwill, use, data or other intangible losses (even if such parties were advised or, knew of or should have known of the possibility of such damages), resulting from your use of this Website and/or Services.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations and disclaimers may not apply to you. To the extent that we may not, as a matter of applicable law, disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty and the extent of Benscrub.com's liability shall be the minimum permitted under such applicable law.